, a subsidiary of the National Association of REALTORS® (NAR), published a February 2026 survey of 225 U.S. real estate professionals.Key takeaways:
> 82% currently use AI
> 92% are using AI now or planning to use it
> 68% use AI daily or several times per week
> 71% cite saving time as AI’s top value
> 63% cite accuracy of outputs as their top concern
> 68% save at least 1 hour per week using AI
> 34% save 4+ hours per week
> 8% are not currently using AI and do not plan to
Agents’ top concerns about AI include:
- Accuracy (63%)
- Compliance or legal issues (49%)
- Misinterpretation of market data (47%)
- Learning curve (30%)
- Fair housing concerns (28%)
Which type of AI Tools Have You Used?
| Chatbots or Al Assistants | 47.30% | 105 |
| Writing tools (social posts, emails, descriptions) | 77.93% | 173 |
| Market analysis or pricing tools | 38.74% | 86 |
| Al CMA tools | 22.52% | 50 |
| Image editing toots | 39.19% | 87 |
| Video creation/editingtools | 23.87% | 53 |
| CRM or automation tools | 23.87% | 53 |
| None | 8.56% | 19 |
| Other (please specify) | 4.95% | 11 |
Total Respondents: 222
Where does Al deliver the most impact for your business?
| Writing listing descriptions | 68.47% | 152 |
| Writing emails or newsletters | 53.15% | 118 |
| Creating social media content | 59.46% | 132 |
| Creating market update videos | 17.57% | 39 |
| Running CMAs or pricingconversations | 24.32% | 54 |
| Analyzing market trends | 30.63% | 68 |
| Creating buyer/seller presentations | 27.03% | 60 |
| Lead follow-up or nurturing | 25.23% | 56 |
| Property research | 22.97% | 51 |
Total Respondents: 222
“The survey found a meaningful relationship between AI usage frequency and confidence in client-facing applications. Agents who use AI more actively report greater confidence incorporating AI-generated insights into client conversations.
For brokerages, MLSs and associations, the path forward is clear: practical training, including short video tutorials, hands-on learning and use-case examples, plus trusted data and repeatable workflows. That’s how confidence grows.”